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One possibility: in ActiveSync on the PC, click File, Connection Settings and check box “Allow USB connection…”
[Added ijn edit: Sorry - I just read your post again and realize that's probably where you have the 'grayed out' choice. I originally thought it was when you are trying to use the 'Get Connected' choice.]
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-Ike-
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and
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Last edited by ikehiker; 05-14-03 at 11:50 AM.
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