Make sure that you disconnect the cardle and only reconnect it when your installation of AS asks you to.
The steps I would take are:
- Delete any current partnerships (Open AS go to File>Delete Partnership, save the files when asked)
- Uninstall AS
- Disconnect cradle
- Reboot PC
- Soft reset Axim
- Install AS
- Connect Cradle when prompted
- Connect Axim when promted.
Hope this helps.
Not sure I would put my phone number on a forum
- you may want to edit that out.