|
Well, I guess I join the crowd. I ordered my case when it first came out. I did notice all the magic marker cover-ups and mine does the latch issue too. However, I did not do anything until I read all the comments on this when I just recently contacted Ben. He wants me to send the case back to Hong Kong. It's going to cost a min. of $20 (mail w/ tracking #). I asked him for any other options for shipping but no deal :( I keep he-mailing him that I want this issue resolved but now he ignores my calls. I just don't see the great customer service everyone is talking about. They make no effort whatsoever to help me. It is also the last time I order anything from them and from companies in Hong Kong alltogether (eventhough that is going to be hard, since everything is from China). Anyway, that's my 2 cents.
|