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Originally Posted by X5X5X5
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I think I have resolved to the fact that if I want WMP to work then I should either do a hard reset or upgrade to WM2003. Is that about the gist of it?
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I would personally try the hard reset route first. Upgrading to WM2003 may bring other variables making troubleshooting even more difficult if it still doesn't work. But of course, the choice is yours. :)