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If you have access to another PC you might try to install Thunderbird/firefox without installing Norton IS and then see if you can sync. If so, that will give you the information you will need to contact Symantic and let them know this is an issue with their software.
Sorry, that's all I have.
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Harry
The opinions expressed above are not necessarily the opinions of management and in fact may be the opposite of that intended in order to confuse and obfuscate trolling readers.
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