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Not sure, although I was taken back by his honesty. I placed my order yesterday and had not gotten any confirmation. I called to check on the status and he informed me of the problems. They could have just sent it out! Rare you see that kind of customer service.
I wish I would have asked more questions. Although when he mentioned there were manufacturing issues, I did ask if it was an Axim issue. He did not confirm either way, but said they were trying to get new cables in to fix the issue. My guess is that if they can at least get the cables to not restrict the power in the cable, they could get better charge percentages.
If anyone from there reads these boards and wants to elaborate that would be great.
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