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Remember not to confuse a soft reset as opposed to a hard reset, On your model a soft reset is pressing the little button on the back of your unit, sought of like a reboot is on your PC,sometimes required when installing app's, but a Hard reset is pressing that button as well as the power button at the same time, this will cause you to go back to factory condition's (as in when you first got your Pda from dell).:approve:
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