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Originally posted by micahlegg
Just call dell for a replacment,they will send you one overnight.
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Yes, but will the replacement work any better? So far I've returned three replacements all of which were worse than my existing. I've been told Dell has a software patch to cure nav pad inconsistencies and I'll have to wait for this to be posted. It was supposed to have been posted two weeks ago, and, nothing so far. Now, after installing the ROM update, I get a backup battery warning every two or three syncs. Taking off and replacing the backup battery cover stops the warning and reinstates a 100% backup battery on the meter. The longer I have my Axim (six months), the worse it gets and the less help I am able to receive from Dell.
Yes, calling customer service gets you a replacement. But what is the replacement's quality?