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Not sure why this happens but it has happened to me a lot too. The only way I have fixed it (at least 3 or 4 times now) has been to do a complete backup, a hard reset and start to sync the axim. Make sure that the sync option is set to manual. Do not actually let it sync though. Just let it connect and see if the check box is there and if it is then restore your last backup and it should still work. Not sure if this will fix everyone's problem but I know that others have tried this and it worked for them too.
Dave
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