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Old 07-05-05, 05:22 PM   #7 (permalink)
ZapMe1
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Join Date: Feb 2005
Location: Columbus, OH
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Hi All,

I didn't get much help here at this forum, (except jpmarth, thanks!), but I thought I would post the results of many hours with this problem !
Maybe, if anyone else has these issues, I can save them some time !!

Ok, after more then 3 hours on the phone with Dell Tech Support, (and I now know Abdul Intimately.. HaHa), Here are the results:

- We retried everything that I posted above, including:

* Delete & ReAdd Partnerships
* Uninstall & Reinstall AS 3.7 & 3.8, (including deleting all remains of AS found in folders & Registry)
* Tried Checking all items in sync list
* Stopped & Started all services on PC
* Disabled & Enabled Norton Firewall
* Disabled & Enabled Windows Firewall
* Ran Outlook Repair Utility
* Tried Unchecking all items in sync list

Unchecking all "Worked", and let the device sync, but this was no better then a Guest sync, which also worked !!

Then I setup a fresh copy of AS 3.8 on my laptop.. Setup a new partnership, and...... "Sync Error"

Final Result;
Dell is sending me a New x50v (Ok, maybe a not so new device), which I'm not too happy about due to the fact that my x50v is less then 5 months old..
I feel that they should give me a "Brand New" device, but I lost that battle !!

Should have it in 2-3 Bus. Days (Abdul Said)
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ZapMe1

"The most knowledgable person in the world is not the one who possesses the most knowledge, but the one who surrounds themselves with the greatest number of knowledgable people"
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