Ya know, I had this same problem but I didn't really think too much of it because I never use my IR. I tried to beam a very small file to an HP PDA but I could not get it to see the HP. I mean, I was standing at least 12 inches from the HP PDA and moved my Ax a little bit closer a little bit at a time to see if it would make a connection but it never did. I don't know what that's all about...maybe incompatibility?