Mobility Site - View Single Post - Yikes!! Screen is not responding from time to time!!!

Databoy · 05-30-03, 11:56 AM

I have the same problem. Screen does not respond, wherever I click, all of a sudden it will, for a short period of time, and then, not anymore. When I hold the Ax firmly in my hand, squeezing lightly on the rubber bands, it will react without problems, until I release the pressure. Seems like a contact problem between the TFT and the device itself.
I also have the same problem that when I click on the upper right corner, I get the pop-up with the input choices : keyboard, letter recognizer, ... These seem to be general problems with our Axes as I read several posts on this topic.

I contacted Dell this afternoon, they asked me for my service tag, checked my phone number and address, I explained the problem about the screen and that I had read several posts on forums on this matter.
The rep asked me if I would be home monday and he would have a new Ax delivered, woooooooooow what a service...that's calling on friday afternoon, and the first day after the weekend I should receive a "new" one...can't say anything - about that service.

Just hope I don't get a refurbished one or an inferior processor, I had the PXA250 C step or an Ax with another problem. Read on this forum some of you guys already had 5 replacements...!!!

Keep my fingers crossed and we'll see monday!!!!

05-30-03, 11:56 AM	#15 (permalink)
Databoy Aximsite Minor League Member Join Date: Feb 2003 Posts: 104 Thanked 0 Times in 0 Posts	I have the same problem. Screen does not respond, wherever I click, all of a sudden it will, for a short period of time, and then, not anymore. When I hold the Ax firmly in my hand, squeezing lightly on the rubber bands, it will react without problems, until I release the pressure. Seems like a contact problem between the TFT and the device itself. I also have the same problem that when I click on the upper right corner, I get the pop-up with the input choices : keyboard, letter recognizer, ... These seem to be general problems with our Axes as I read several posts on this topic. I contacted Dell this afternoon, they asked me for my service tag, checked my phone number and address, I explained the problem about the screen and that I had read several posts on forums on this matter. The rep asked me if I would be home monday and he would have a new Ax delivered, woooooooooow what a service...that's calling on friday afternoon, and the first day after the weekend I should receive a "new" one...can't say anything - about that service. Just hope I don't get a refurbished one or an inferior processor, I had the PXA250 C step or an Ax with another problem. Read on this forum some of you guys already had 5 replacements...!!! Keep my fingers crossed and we'll see monday!!!! __________________ If the Axim were a woman, I would marry her!!!