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phar · 07-14-05, 10:39 AM

i just spent an hour on the phone with dell ts and they have no clue about this. here goes: i d/l adobe reader 2.0, following instructions, i removed reader 1.0 first, then installed reader 2.0. at the very end of the install, a window pops up on the x5 reading: "you must first uninstall reader 1.0 before installing 2.0". there is no visible trace of 1.0 remaining and i'm stuck with no pdf ability. help!

this is an x5 with PPC ver. 4.20.1081

07-14-05, 10:39 AM	#1 (permalink)
phar Aximsite Prospect Join Date: Jul 2003 Location: Venice, CA Posts: 17 Thanked 0 Times in 0 Posts	can't remove program (adobe reader 1.0) i just spent an hour on the phone with dell ts and they have no clue about this. here goes: i d/l adobe reader 2.0, following instructions, i removed reader 1.0 first, then installed reader 2.0. at the very end of the install, a window pops up on the x5 reading: "you must first uninstall reader 1.0 before installing 2.0". there is no visible trace of 1.0 remaining and i'm stuck with no pdf ability. help! this is an x5 with PPC ver. 4.20.1081