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As for waiting for a replacement . . . I'd heard that Dell sends out a replacement, and then you send in the unit that needs repair. If so, then you don't suffer any down time. Is it true?
I've put up with a mushy D-Pad for the three months that I've owned my Ax. (Navigating through cells in Excel is literally impossible.) I haven't sent it back in because I'm waiting to hear about an improvement in the quality--there are too many stories of people whose replacements were worse than the original.
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