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Err Msg: One Appointment Cannot Be Read from Microsoft Outlook
The information in this article applies to:
Microsoft Pocket Outlook 2.0
Microsoft Windows CE Services 2.0
Microsoft Windows CE Services 2.1
Microsoft Windows CE 2.0 for the Handheld PC
Microsoft Windows CE 2.1 for the Handheld PC
Microsoft Windows CE 2.11 for the Handheld PC
Microsoft Windows CE 2.12 for the Handheld PC
Microsoft Windows CE 3.0 for the Handheld PC
Microsoft Windows CE 3.01 for the Handheld PC
Microsoft Windows CE 3.0 Professional Edition for the Handheld PC
Microsoft Pocket PC 2002
This article was previously published under Q186000
SYMPTOMS
When you synchronize a Handheld PC or Pocket PC that uses Microsoft Pocket Outlook, you may receive the following error message:
One appointment cannot be read from Microsoft Outlook due to an unknown error. This item will not be synchronized with the mobile device. Error 80180B04.
CAUSE
This error message can occur for any of the following reasons:
An appointment in Microsoft Outlook 97 or Outlook 2002 is damaged.
You are synchronizing a single appointment that was originally created as a recurring appointment.
RESOLUTION
To resolve this problem:
Disconnect the Handheld PC or Pocket PC that is connected to the desktop computer.
Wait 5 seconds, and then reconnect the Handheld PC or Pocket PC to the desktop computer.
The synchronization process will start through the ActiveSync application.
If the synchronization process fails, you may have a corrupt appointment.
Try to remove and then recreate an appointment in Microsoft Outlook 97 or Outlook 2002, or create an appointment in Pocket Outlook.
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Wildcat aka Scott
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