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Have you checked that the contacts on the battery/axim are ok, not dirty or blocked by anything? if not then id send it back to dell asap for a replacement.
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HP iPAQ 5550 PXA255 400Mhz
128MB RAM
48MB ROM
Windows Mobile 2003
Lexar 256MB SD Card
1GB Microdrive
CF Jacket & Batt
Psion Revo -> Axim X5 Advanced -> iPAQ 5550
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