I found this on another thread;
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Quote:
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Originally posted by Pepsi_blue
In any case we would suggest that you uninstall the current version following the instructions in help and reinstall or install the update. Please ensure you delete your user settings when prompted. If you are still having problems you could also try a soft reset, this can prompt the device to update.
Please also check that you can surf the internet using Internet Explorer from the device as Journal Bar needs this to function correctly in order to update.
Best regards
Alexa, Omega One Software LLC
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Did you make sure the user settings were deleted when you uninstalled Journal Bar?