fred felter

I was getting the same message even tho my WiFi was connected (sending and receiving data). I finally had to call Dell Help and was instructed to turn off my router firewall then do a hard reset. After that it worked, however when I fired it up again later it had reverted to the same message so I just turned off my router firewall again without the reset and it was began to retrieve web pages. Why the router firewall would have any effect on the Axim is beyond me. Also I was working with a "clean" (no security parameters set) wireless access point so I didn't have any security issues to confuse the solution of the problem.