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Ted - have you changed your firewall settings at all?
can you ensure that activesync is okayed in your firewall list?
also, do you have another computer in which you could try to sync?
have you tried other devices in your USB ports? (just checking to be sure!)
After you did the hard reset, did you try to sync BEFORE installing any software on the PPC?
was there any software on the PC that was installed immediately prior to the problems with sync'ing?
Best of luck.
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