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Originally Posted by fostermom
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Backup first and do a hard reset hold the power button and the reset button in the back at the same time for about to second. It will ask you if you want to easre the data press rge contact button on your hard well device .
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I know how to do that part. What I want is it to erase the built in storage as well. I don't think it does this by default the last time I applied A03.