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Originally Posted by TedG954
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Well, today I called Dell. Spent more time on hold than talking to anyone. Spoke to a Diego, a John, and a supervisor named Jason. All sounded like they were in Ceylon. Or Bangladesh. I didn't realize Jason was a popular name in that part of the world. I guess it's less expensive that way. After over 2 hours on the phone, nothing was resolved. :rolling:
They were more interested in an accurate address than rectifying my problem. One tech told me that the X3 couldn't be fixed and I'd have to buy a new one. Really. Jason, the supervisor, promised a resolution, and then transferred me to a line I had been put on hold an hour earlier. 
It's pretty apparent that the sync plug on the Axim is screwed up. The pins look bad. A replacement female plug was all I was looking for. Not free. I'd pay. But, Dell doesn't do those kinds of repairs. Nope. Buy a new one. That's their advice. I ordered a new Palm today. I've had it with Dell. I appreciate those of you that tried to help.
Take care, Ted :approve:
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That's a bummer. My usb sync cable doesn't work either for a different reason. I plug it in and nothing happens and if it does I have to angle it down to work at which I get: USB not recognized.