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Generally, small PPC software companies can take 24-48 hours to email you with the activation key, and only in working days (so Sunday wouldn't count.)
However, I think after 4 days you have a case for saying it should be in your inbox by now. The fact that you have emailed them twice is also worthy of note. I would email them once more, perhaps telling them that if it isn't in your inbox by, for instance, Friday at 5pm then you will be cancelling the order and seeking a weather programme for an alternative company.
However, it may be that they have reason for the delay (although what this would be is unclear.) If it comforts you at all, I received by activation key from marsware when I purchased Weatherpanel very quickly. So really it's your call on whether you want to wait a bit longer, or cut your losses now.
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