GadgetPhreak

I respect that there might be something going on in the life of the developer, and despite not knowing the person I hope that they are ok. However, it's unethical and illegal to accept payment for a product and not fulfill the order, its that simple.

If you own a business and something happens you don't just run out of the store and leave the lights on and the doors open. You lock up, post a sign saying you will be closed for a while and then go and take care of business.

It is not unreasonable to think that if something had happened that he, or somebody working on his behalf, could take 5mins and post a note on the home page and set up an automated message on the support email address indicating that they are temporarily unavailable.

Besides, if you look at the home page there is a news item with a date of 8/20 which is only 6 days ago, so somebody is keeping the place running, they are just choosing not to take care of everything. I have run across multiple threads of people who are facing the exact same situation I am, some of which have been waiting longer. Some people have given up and ordered a different product, others like me haven't done that yet as we are hoping that someone will eventually bother to check their mail and take care of their customers.