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Originally Posted by jimbo32
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The original BT338s had some issues (see Jake's review). The unofficial version 2 corrected those issues. V2 does not necessarily mean it includes firmware v3.1.1. BuyGPSnow.com claims all the units they sell after July 31, have firmware v3.1.1, but I'm reluctant to recommend them since I've been waiting over a week now for a reply to my request to exchange my early version Haicom 405III, which is completely unsatisfactory. They have offered to make exchanges in this forum for those of us that got the early batch of the 405III. I emailed them over a week ago, accepting their offer, but have not received a RMA or any other reply to my acceptance of their offer.
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I placed an order for the BT-338 with Buygpsnow AFTER July 31 and did indeed receive v3.1.1 so I can confirm that you will get the latest firmware if you order with them. Buying from Ebay, however, will not ensure this. You should check with the seller to make sure.
I agree that the possibility of paying taxes/duty is lower if you go with Ebay, but the risk is not completely eliminated. I once had a used GPS receiver/software shipped to me via USPS and marked as a "gift" and I was still charged taxes/duty.
The other issue you were concerned about was support. Buygpsnow offers the same level as support to their Canadian customers as their U.S. customers. Last year, I had to RMA an item and had no problems.