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Originally Posted by tacoman667
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Since when does a large company's chat-based support use words like "coz" and "AFAIK"?? I have been through a ton of these type support solutions and never ONCE have I seen that kind of "dumbed down" language in the chat. These representatives are trained in netiquette and would never use slang in their communications.
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lol...
It's so freakin' funny that you've mentioned that. I was reading the chat and thinkin' WTF, there's no way this is Dell Rep. I have use that chat thingy several times, and I never come accross a conversation that involves AFAIK, COZ...
Well, I guess the name should've gave it away - PURPLE...
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