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You could always try a Hard Reset... but you will lose all your settings and programs. Since you have only had the AX for a month, you may not have much on the AX. Next you could call dell and see if they can send you a replacement... but since it is a refurb they may not honor that.
NOTE: If you have never done a Hard Reset you may want to search the boards for more info... it's that that bad, but if it is your first it can be a headache.
Good Luck!
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