olopbob

I have Axim X5 300Mhz with rom version A03.I do not know which version of Pocket PC or how to find it. I am having problems with Activesync (locking up when trying to resolve issues) and need to co-ordinate programs.I was advised to uninstall and reinstall Activesync and co-ordinate versions of pocket pc and Activesync.
Activesync is not even listed in my add/remove programs, and I have a utility suite that does an even better job uninstalling but again it does not show Activesync.
How can I uninstall a program my XP doesn't see although it is on desktop as well as taskbar?
Also, how can I find my version of Pocket PC and Activesync version,that are compatable?
Being a newbie to the PDA I am very flustrated. If anyone can help with uninstall and reinstalling correct version as well as correct Pocket PC version or finding out which one is now on my Axim X5 I would be a happy man and then begin dealing with other problems. Thanks, Bob