I just purchased my Axim X5 about 2 weeks ago along with an extra cradle for work. Dell was nice enough to separate out the two orders for me so that it didn't delay my shipping.
However, when I finally received the extra $40 cradle, there was no AC Adapter with it.
I called Dell thinking that there was clearly a mistake and I was told that it doesn't come with the extra cradle, you have to order the $ 20 AC Adapter with the cradle. I asked him, "You mean to tell me I have to spend $60 dollars to have another full cradle..?". Dell guys response, "Well, yeah it looks like it."
The guy taking my original order never mentioned this to me. I've been so excited up until now about my Axim, I already own a Palm Tungsten but my Axim is just so much better. I'm a die-hard Mac user and for me to buy the Axim has been a big deal to me. We only purchase Dell computers at work and I've never heard anything bad about them. In fact, I was pleasantly surprised at how great the initial order was, that was until this.
Has anyone else ordered the extra cradle..? Did Dell tell you about the extra cost...? I wouldn't be as mad as I am if they told me the full cost up front, but to do this just irritates me
Thanks for letting me vent. :D
This board is great, see you around.
Scott