Mobility Site - View Single Post - Dell has updates for x51v from Microsoft but upper Dell brass is sitting on them.

MCMANNUS · 10-16-05, 05:16 PM

Last week I called Dell tech support...again. I called early in the morning and got a really nice guy from the states as opposed to someone across the ocean whom is well lacking english skills(no offense to them its just not their native tongue). Well this guy actually involved with the axim and was part of the hardware solution team for the x51v. I explained to him the problem with the headset and many of the other problems Ive seen on this site. He apparently knows this site...but had never heard of the problems I was listing...trouble turning on...white screen of death...the ms stack registry deletions. Well anyway he told me microsoft had released patches for windows mobile 5.0 to dell for the x51v but dell has yet to release them. He himself has sent many requests to management to release these updates. I believe from what I understood is that they told them they did and he began to refer people to the download page to dl the patches for relating issues. He realized after they couldnt find it they were still not on there. THat last part may be wrong It is an inference..all the rest is pretty much what he told me. He also told me to check the download page often. A week has gone by and still no updates what is the upper brass at dell doing...

10-16-05, 05:16 PM	#1 (permalink)
MCMANNUS Aximsite Minor League Join Date: Oct 2005 Posts: 149 Thanked 0 Times in 0 Posts	Dell has updates for x51v from Microsoft but upper Dell brass is sitting on them. Last week I called Dell tech support...again. I called early in the morning and got a really nice guy from the states as opposed to someone across the ocean whom is well lacking english skills(no offense to them its just not their native tongue). Well this guy actually involved with the axim and was part of the hardware solution team for the x51v. I explained to him the problem with the headset and many of the other problems Ive seen on this site. He apparently knows this site...but had never heard of the problems I was listing...trouble turning on...white screen of death...the ms stack registry deletions. Well anyway he told me microsoft had released patches for windows mobile 5.0 to dell for the x51v but dell has yet to release them. He himself has sent many requests to management to release these updates. I believe from what I understood is that they told them they did and he began to refer people to the download page to dl the patches for relating issues. He realized after they couldnt find it they were still not on there. THat last part may be wrong It is an inference..all the rest is pretty much what he told me. He also told me to check the download page often. A week has gone by and still no updates what is the upper brass at dell doing...