Mobility Site - View Single Post - Activesync 4.0/4.1 unable to sync via USB

wphurley · 10-19-05, 05:17 PM

A word to all here. I have owned an x50v 624 mzh for less than 2 months. Though I've patiently waited for Dell to send WM5 upgrade media I already paid for, I thought I'd try customizing to enhance usability.

In short, I just purchased (but have not installed) an StowAway BT keyboard. The advice given by TO is to install the lastest driver with AS4. I found AS4 on a non-MSFT site and installed it. Since then, I have not had one successful synch. I have uninstalled, reinstalled, downgraded back to AS3.8, rebooted and tried again countless times in the past 48 hours.

In scouring the web, I have found a number of HP support forums chock full of AS4 problems.

I am now embarking on a reinstall of AS4 after a complete removal of AS3.8 and Reg Mechanic sweep. The one point of advice that seems consistent is to either disable software firewalls on host PC or open several specific TCP ports for AS4. Those ports are 5678, 5679, 990, 26675, and 5721. Its reported that the AS4 install routine should handle this automatically, but I've turned of my WinXP SP2 firewall for the time being.

I'll report back on my outcomes.

10-19-05, 05:17 PM	#9 (permalink)
wphurley Aximsite Prospect Join Date: Oct 2005 Posts: 7 Thanked 0 Times in 0 Posts	Rampant AS4 Issues A word to all here. I have owned an x50v 624 mzh for less than 2 months. Though I've patiently waited for Dell to send WM5 upgrade media I already paid for, I thought I'd try customizing to enhance usability. In short, I just purchased (but have not installed) an StowAway BT keyboard. The advice given by TO is to install the lastest driver with AS4. I found AS4 on a non-MSFT site and installed it. Since then, I have not had one successful synch. I have uninstalled, reinstalled, downgraded back to AS3.8, rebooted and tried again countless times in the past 48 hours. In scouring the web, I have found a number of HP support forums chock full of AS4 problems. I am now embarking on a reinstall of AS4 after a complete removal of AS3.8 and Reg Mechanic sweep. The one point of advice that seems consistent is to either disable software firewalls on host PC or open several specific TCP ports for AS4. Those ports are 5678, 5679, 990, 26675, and 5721. Its reported that the AS4 install routine should handle this automatically, but I've turned of my WinXP SP2 firewall for the time being. I'll report back on my outcomes.