phf12

I work for a school district and I have been trying to configure a new Dell Axim X51 that shipped with ActiveSync 4.0 for the better part of a day now. I need some help.

The user with the handheld uses Windows XP SP2, Outlook 2003 SP2, and ActiveSync 4.0 (and I have tried 4.1). He has redirected "My Documents" and pulls several settings from various GPOs applied through AD to his system.

Currently, ActiveSync will attempt to sync by will hang on the synchronizing screen. I have tried the following:

1. Repair Outlook
2. Reinstall ActiveSync
3. Remove/Reinstall Outlook
4. Remove/Reinstall ActiveSync
5. Re-image computer
6. Remove user from all PC and User GPOs

Here is the log from the most recent attempt:

10/26/2005 11:53:37.498 **************** Logging Started ****************

10/26/2005 11:53:37.498 Process C:\Program Files\Microsoft ActiveSync\WCESMgr.exe p(3504)

10/26/2005 11:53:37.576 **************** Logging Started ****************

10/26/2005 11:53:37.576 Process C:\PROGRA~1\MI3AA1~1\rapimgr.exe p(3536)

10/26/2005 11:53:37.576 p(3536) t(3540) RAPIMgr -> Enabling RAPIMgr process for SessionID: 0, ProcessID: 3536 - rapimgr.cpp(1909)

10/26/2005 11:54:07.070 **************** Logging Started ****************

10/26/2005 11:54:07.070 Process C:\Program Files\Microsoft ActiveSync\WCESMgr.exe p(3504)

10/26/2005 11:54:53.081 p(3536) t(2492) TraceToFile -> ERROR in CRAPISocket::WaitForDataToRecv : hr = 0x80072745 - rapisock.cpp(413)

10/26/2005 11:54:53.081 p(3536) t(2492) TraceToFile -> ERROR in CRAPISocket::ReceiveBufferNoDecrypt : hr = 0x80072745 - rapisock.cpp(498)

10/26/2005 11:54:53.081 p(3536) t(2492) TraceToFile -> ERROR in CRAPISocket::ReceiveBuffer : hr = 0x80072745 - rapisock.cpp(690)

10/26/2005 11:54:53.081 p(3536) t(2492) TraceToFile -> ERROR in CRAPIPacket::ReadPacket : hr = 0x80072745 - rapiconnection.cpp(620)

10/26/2005 11:54:53.081 p(3536) t(2492) TraceToFile -> ERROR in CRAPIDevicePrivate::HandlePackets : hr = 0x80072745 - RAPIDevicePriv.cpp(443)

10/26/2005 11:54:53.081 p(3536) t(2492) TraceToFile -> ERROR in CRAPIDevicePrivate::DeviceThread : hr = 0x80072745 - RAPIDevicePriv.cpp(663)

10/26/2005 11:54:53.159 **************** Logging Stopped ****************

10/26/2005 11:54:53.659 p(3504) t(2552) TraceToFile -> ERROR in CRAPISession::CeRapiUninitInternal : hr = 0x8000ffff - rapisession.cpp(466)

10/26/2005 11:55:09.862 **************** Logging Started ****************

10/26/2005 11:55:09.862 Process C:\Program Files\Microsoft ActiveSync\WCESMgr.exe p(3504)


Any help would be appreciated!

Sincerely,
Hunter