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Rogers.....is the company that is my internet/cabletv/cell phone provider. they know that they own the market, and they treat their customers like crap. i once called them to get them to release my IP address, becasue my linux machine had taken it and not released it. all i needed them to do was manually return my IP address to me.
yet for some reason they brought me through a whole bunch of useless steps to "find the problem" and in the end they said they had to release my IP. they had me rebooting and trying all sorts of things when i told them the problem right away........
ohhh ya, and was on hold for 1 hour before getting to talk to this wonderful person.
however, they must have had a lot of complaints, because they have gotten better in the last 6 months.
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