Mobility Site - View Single Post - Active Synch 4.0 not working after WM5 Upgrade

11-03-05, 09:40 PM

Upgrade to WM5 went without a hitch. But here's the rub, I get a
Version Conflict Detected
"This version of Microsoft ActiveSync is not compatable with the conneted mobile device. Please upgrade to the latest version of Microsoft ActivSync and reconnect."
Error dialog box.

Prior to upgrading I removed my partnership in 3.8, installed 4.0 and upgraded my x50v to WM5. Went to sync after the 2nd reset and I get the above messasge. Cannot explore the device. Tried blutooth and ir sync and get the same result.

Tried removing Activesync, rebooting, about 3 times. tried AS4.1, Disabled firewalls...

As a last ditch effort I went over to my girl friends laptop and installed activesync 4 and it worked. She never had any version active sync installed before.

My conclusion is that I have something left over from AS38 on my laptop that identifying AS as a version prior to 4.0.

My question is does anyone have any detailed instructions on how to revmove ActiveSync completely? I do not want to reinstall win xp pro, SP2.

Thanks

11-03-05, 09:40 PM	#12 (permalink)
Aldonova Guest Posts: n/a	Upgrade to WM5 went without a hitch. But here's the rub, I get a Version Conflict Detected "This version of Microsoft ActiveSync is not compatable with the conneted mobile device. Please upgrade to the latest version of Microsoft ActivSync and reconnect." Error dialog box. Prior to upgrading I removed my partnership in 3.8, installed 4.0 and upgraded my x50v to WM5. Went to sync after the 2nd reset and I get the above messasge. Cannot explore the device. Tried blutooth and ir sync and get the same result. Tried removing Activesync, rebooting, about 3 times. tried AS4.1, Disabled firewalls... As a last ditch effort I went over to my girl friends laptop and installed activesync 4 and it worked. She never had any version active sync installed before. My conclusion is that I have something left over from AS38 on my laptop that identifying AS as a version prior to 4.0. My question is does anyone have any detailed instructions on how to revmove ActiveSync completely? I do not want to reinstall win xp pro, SP2. Thanks Last edited by Aldonova; 11-03-05 at 10:24 PM.