Mobility Site - View Single Post - X51 and sync with email/calendar/contacts

chocophile · 11-07-05, 11:20 AM

OK, I've been reading the threads about problems people have been having with WM5/ActiveSync4.0. Many people have had problems syncing with their corporate email/calendar server, and I think I have found out why.

I was banging my head against the wall most of one day last week, trying to get my boss's new X51v to work. I tried Chris De Herrera's ActiveSync FAQ, and the troubleshooting guide on microsoft.com. Finally, in desperation I called Dell support. The guy I spoke to said they have received many calls on this problem, and it is due to the redesigned OS.

The new WM 5 security "features" prevent connecting to a mail server. This prevents the Axim from connecting to anything except (1) a locally stored Outlook .PST file, or (2) a Microsoft Exchange server. All other options do not work, based on what I have found out.

In my work environment, we use GroupWise for email, calendar, contacts, etc. Previous versions of Windows Mobile connected to Outlook, and depended on Outlook to connect to the GroupWise server. The new OS syncs in a different way. The handheld shows up as a networked device. But the network connection is crippled (for "security" reasons) such that it is not allowed to connect to servers.

I intend to return the X51v and get an X50v with WM2003SE. :realmad:

[edit] I should note that, like many other Aximsite members, I get the 85010014 error when I attempt to sync.

11-07-05, 11:20 AM	#1 (permalink)
chocophile Aximsite Rookie Join Date: Dec 2004 Posts: 83 Thanked 0 Times in 0 Posts	X51 and sync with email/calendar/contacts OK, I've been reading the threads about problems people have been having with WM5/ActiveSync4.0. Many people have had problems syncing with their corporate email/calendar server, and I think I have found out why. I was banging my head against the wall most of one day last week, trying to get my boss's new X51v to work. I tried Chris De Herrera's ActiveSync FAQ, and the troubleshooting guide on microsoft.com. Finally, in desperation I called Dell support. The guy I spoke to said they have received many calls on this problem, and it is due to the redesigned OS. The new WM 5 security "features" prevent connecting to a mail server. This prevents the Axim from connecting to anything except (1) a locally stored Outlook .PST file, or (2) a Microsoft Exchange server. All other options do not work, based on what I have found out. In my work environment, we use GroupWise for email, calendar, contacts, etc. Previous versions of Windows Mobile connected to Outlook, and depended on Outlook to connect to the GroupWise server. The new OS syncs in a different way. The handheld shows up as a networked device. But the network connection is crippled (for "security" reasons) such that it is not allowed to connect to servers. I intend to return the X51v and get an X50v with WM2003SE. :realmad: [edit] I should note that, like many other Aximsite members, I get the 85010014 error when I attempt to sync. Last edited by chocophile; 11-07-05 at 02:32 PM.