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TetonJohn · 11-11-05, 05:47 PM

Well, I got an email that my second replacement x51v is on it's way to me today. The new replacement I received on 11/1, checked the version and it was still A01 when I thought it would be an A03. Oh well, I synced it up and it worked fine until the evening of 11/8 when I added some addresses to it at home and then turned it off. When I went back a short time later to get a phone number out of it, it was dead and I had to do a soft reset to get it going again. It then worked fine until the next morning, when I got out of a meeting and since I had added some info, I placed it into it's cradle to sync it to my computer and it turned on with the white screen of death. Another soft reset and an email to Dell, who isn't even questioning it any longer, they are just sending me a replacement once again. While it is a little frustrating, at least I can't complain about their customer service.

11-11-05, 05:47 PM	#12 (permalink)
TetonJohn Aximsite Prospect Join Date: Oct 2005 Location: Jackson Hole, Wyoming Posts: 10 Thanked 0 Times in 0 Posts	Second replacement Axim on it's way! Well, I got an email that my second replacement x51v is on it's way to me today. The new replacement I received on 11/1, checked the version and it was still A01 when I thought it would be an A03. Oh well, I synced it up and it worked fine until the evening of 11/8 when I added some addresses to it at home and then turned it off. When I went back a short time later to get a phone number out of it, it was dead and I had to do a soft reset to get it going again. It then worked fine until the next morning, when I got out of a meeting and since I had added some info, I placed it into it's cradle to sync it to my computer and it turned on with the white screen of death. Another soft reset and an email to Dell, who isn't even questioning it any longer, they are just sending me a replacement once again. While it is a little frustrating, at least I can't complain about their customer service.