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Originally Posted by antalexi
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Thanks for the suggestion, MleB. However, it didn't work.
When I look at the Deleted mail file, I see mail that I have deleted, but I see that the Empty Deleted Items under the Tools > Manage Folders is greyed out. I have to manually delete the deleted items.
I really don't want to do a hard reset, but I may have to.
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Did you ever figure it out? i'm having the same problem but it is after a restore from a backup...
Stephen