Thread: D Pad problem?
View Single Post
Old 12-23-02, 02:28 AM   #2 (permalink)
enob
Aximsite Major League
 
enob's Avatar
Senior Member
 
Join Date: Dec 2002
Location: Chicago/NY
Posts: 482
Device: HTC Touch
Carrier: Sprint
Thanked 0 Times in 0 Posts
The was a problem with some of the earlier Axim's relating to DPAD/Navigater in which Dell was replacing the unit. The Dell Axim forum better describes the issue. If you need to call Dell for assistance I found a quick way to talk to one of their Axim support techs:

When calling into Technical Support, make sure that you use your Express Service Code, which you can find on the back of your Handheld, underneath the battery. If presented with a menu that asks what type of system you have, choose Peripheral (#4) and then Dell Handheld (#1). This will route you to a Handheld Technician who is properly trained on the Axim X5.
__________________
Before and After Science
Distorting Time
enob is offline   Reply With Quote