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Old 11-19-05, 09:43 AM   #2 (permalink)
tallredwookie
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We aren't whining...this is the biggest support group I've seen for an electronic device. I got a hold of Dell plenty fast and they sent a new model out to replace my brick. I do agree that there should be better accountablility on Dell's part, but honestly who is going to send you a new part? Micheal or the people they transfer you to, which would be the same support center you would have called, email or chatted to. The great part about this forum is the ability to vent...that allows us to find problems and solve them quicker.
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