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I personally have complained, but not to Dell. You can read details regarding WM5 in view MyPDA link.
I am not going to email the top of the chain of command regarding a specific problem. That is not how chain of command works. Besides, Dell is aware of this, as they have tech support meetings, and their supervisors have meetings etc. This is an entirely new OS system that by itself works rather well. There are some recommendations in other threads on this site if a person was to search to make it run even cleaner. Let me remind you that this is a system that is changing the platform of which the Axim runs. This is a major upgrade. The problems are third party software and hardware. Numerous venders are working on these changes.
So before we jump the chain of command at Dell, we must evaluate if all is being done, or if Dell is truly at fault. They are not at fault, the system does work, Microsoft has a better product, though a little security crazy, and most of all third party vendors are looking at the problems their software creates.
Be patient, in time most everyone will love WM5. Aximsite is here from the beginning of this, so all will be heard, and the negatives of WM5 are heard more then the positives. If you read through the majority of WM5 threads, you will find most are becoming successful at updating. Again be patient.
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