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Bought mine on May 23. Dell guy first denied any such upgrade program existed. When I insisted he check, he came back and said that there was no program, but that they were allowing a 30-day window for the non-existent program. He also told me I'd missed the window by one day, but as a "Customer Care" issue, they would order the part for me (when I gave the part number). I tried to muddle my way through the doublespeak again, but it made no sense the second time either. I gave up trying to understand it because I got what I wanted.
Bottom line, Dell has made me happy again, so who's to complain?
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Now: Axim X5 Advanced (PXA255)
Then: e335, e310, Maestro, EM500, Palm IIIc, Palm IIIx, Palm Pilot, Velo, Yellow Stickies
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