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Old 12-02-05, 07:26 AM   #5 (permalink)
Don Wilhelm
Aximsite Prospect
 
Join Date: Nov 2005
Posts: 5
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This really works. .pretty straightforward. .if you follow it exactly

Donald Wilhelm: "I get the Support Code (in Active Sync) 85010014. .apparently not uncommon"
Agent (Kunal_01113235): "Okay."
Agent (Kunal_01113235): "Please follow under mentioned steps to resolve the issue.

1) Remove Axim from cradle
2) Remove Activesync
3) Run a repair/detect on Outlook (found in the Help menu)
4) reboot workstation
5) Hard Reset Axim (may not be necessary, but I did it anyway"

"The issue will be resolved after performing the steps."
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