|
Originally Posted by aido
|
----------------
I did look at viatalk website. Do you have to pay extra fee for softphone access feature? Like Vonage, they charge $5/month for 500 min. I tried to call their customer service but it's not available  I really wonder about how good of their services. :exc:
Thanks
|
They were the subject of a major denial of service attack last week. It pretty much crippled them for nearly 3 days (I just read that another attack took down godaddy.com also... ouch). I guess they took phone customer service down and placed everyone on tasks to get things right. Email customer service is working though. I've gotten some answers in less than a day (but usually in a few hours). People are kind of jumpy with them right now due to the service being down but I'm willing to give them a chance...
No charge for softphone features....