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Originally Posted by gene101
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I have just got my Axim X51v. I installed the activesync 4.0 (come with the CD) to my laptop. I have winodws 2000 service pack 4.0. But the AS4.0 seemed to recognize my X51v but got stuck in connecting...
I talked to the Dell support. They suggested me to uninstall and then install again for AS4.0. Problem still existed. I have disable ZoneAlarm, VPN, and my WI-FI. Still have problem. I phoned Dell support again and she told me to upgrade to Activesync 4.1 which I did. Now, it is even worst! The activesync will NOT recognize the X51v anymore.
Anybody can help?
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I have the same problem with my Axim and my wife's IPAQ, both running WM5 with AS 4.1. The workaround is to make sure the ppc is "on" when you plug it in. If you re-boot the pc with it cradled, it won't ever connect. If you reset the ppc when cradled it won't ever connect. The only sure way I've found is to make sure the pc and the ppc are both up and finished booting before you cradle it. Since doing this, I've never had the problem again. Hope this clears your problem!