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Old 06-24-03, 02:36 PM   #38 (permalink)
iPat
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Join Date: Jun 2003
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For those eligible for the free PPC2003 upgrade from Dell....

I have ordered my free upgrade, and did it in less than 10 minutes. Here is what you need to do:

1. Call the following number w/ this extension
1-877-773-3355 x66966
2. Follow the instructions posted by Michael_j in this thread.
3. Confirm your order buy waiting for an order number before you terminate your call with Dell
4. After one hour, the order is in my online account with Dell and states it will be shipping between July 28th and August 5th
5. I tend to believe the ship date on the web page and not what I was told...which was the standard line used by customer service 3-5 business days.

I had absolutely NO PROBLEMS with Dell. I told them the part number, the listing on their forums site. I was put on hold for only 30 seconds, and when the representative returned he had my order number and confirmed my shipping address.

Hope this helps
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