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publius · 06-24-03, 02:48 PM

Well, I just got off the phone--after over an hour on the phone being shoved around to different people. Everyone I spoke with says they know of NO FREE upgrade for those of us who purchased within the last month. I was told that my only course of action is to return my Axim and buy a new one.

The woman I spoke with looked online at aximsite.com--she then claimed that this website is not an official Dell source (true), but then she suggested that all of these "Dell customers" are making up tales of free upgrades in order to twist Dell's arm into waving the $30 fee (which she claims applies to all regardless of how recently the axim was purchased).

She then very kindly suggested I send my axim back and order a new one with Windows Mobile 2003 (she really was nice about that part).

06-24-03, 02:48 PM	#39 (permalink)
publius Aximsite Rookie Join Date: Jun 2003 Location: Los Angeles, California Posts: 22 Thanked 0 Times in 0 Posts	Well, I just got off the phone--after over an hour on the phone being shoved around to different people. Everyone I spoke with says they know of NO FREE upgrade for those of us who purchased within the last month. I was told that my only course of action is to return my Axim and buy a new one. The woman I spoke with looked online at aximsite.com--she then claimed that this website is not an official Dell source (true), but then she suggested that all of these "Dell customers" are making up tales of free upgrades in order to twist Dell's arm into waving the $30 fee (which she claims applies to all regardless of how recently the axim was purchased). She then very kindly suggested I send my axim back and order a new one with Windows Mobile 2003 (she really was nice about that part).