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Originally posted by Forge@Jan 20 2003, 04:55 PM
In addition, I also understand that you want to install only the updates that are released specifically by Dell since there may be some stuff that's particular to one device or another.
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I don't know if this applies to PDAs, but I would be careful with Microsoft device driver updates. I would definitely wait for a Dell version of a driver to be released.
My colleagues had gone to the Windows Update site to download and install the critical updates for a couple of Dell PowerEdge servers. Well, they left the default choices checked on, and that allowed Windows Update to update the SCSI driver on one Win2K server and a gigabit NIC driver on another Win2K server. After the server rebooted, there were problems. On the server with the updated SCSI driver, the server wouldn't boot past the BIOS screen, it said it couldn't find any drives. On the server with the updated gigabit driver, the gigabit NIC stopped working. Both we called Dell Premier Support, and Dell told them do NOT use any Microsoft drivers on their SCSI or NIC cards (obviously the first warning didn't get through our thick heads).
We were able to download the Dell NIC driver from another computer, replace the bad driver on the server, and after rebooting, that resolved that problem. On the server with the Microsoft SCSI driver, we had to reinstall the OS and Backup Exec to restore everything.
