Well I've just spent 45 minutes on the phone to dell trying to get the upgrade for my AXIM that I bought on 6th June 2003 only to be told by the parts department (which I eventually got through to) that it will when available cost £30.00 no matter when I bought the AXIM.
What service Dell has for its UK customers. Obviously the fact that they are american they can use us just like they did in Iraq and give us the finger when we want them