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Do you know what's funny?
4.5 years ago I used to work for Dell UK - in their Preferred Accounts Division - this was support for large corporate accounts. Because most large accounts had brought same-day or next business day service, we had to be on the ball. Customer had a problem - we tried to fix it over the phone; not a PC-scripting system in sight! And the web was a joke...
Now look at Dell's UK support. Every time I ring up and ask about Windows Mobile 2003 upgrade I get a different answer. Guess Dell are now the joke and the web (i.e. Aximsite!) is the source of all Axim info...:p
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