Mobility Site - View Single Post - WM2003 Upgrade for Small Business orders?

06-25-03, 05:15 PM

I just got off the phone with them. Mine was purchased through Dell Small Buisness on 5/23 with an invoice date of 5/30. He asked if I orderd it through home or SB and I told him SB. After being on hold for a while, he finally said that I was eligable and that he was filling out the information for the order. He then told me that he placed the order and I should have it in 7 to 10 days. This kind of contradicts what I have seen on this forums about wait time. He also told me that he did not have an order number yet as it was still going through the system. He also assured me that there would be no charges or fees for the upgrade. I just checked on the Order Status page on Dell's site and I don't see an order number yet. If I don't see one in a few days, then I will give them another call to get an update. I think it's kind of strange how they are handling this.

06-25-03, 05:15 PM	#4 (permalink)
lechonlubber Guest Posts: n/a	I just got off the phone with them. Mine was purchased through Dell Small Buisness on 5/23 with an invoice date of 5/30. He asked if I orderd it through home or SB and I told him SB. After being on hold for a while, he finally said that I was eligable and that he was filling out the information for the order. He then told me that he placed the order and I should have it in 7 to 10 days. This kind of contradicts what I have seen on this forums about wait time. He also told me that he did not have an order number yet as it was still going through the system. He also assured me that there would be no charges or fees for the upgrade. I just checked on the Order Status page on Dell's site and I don't see an order number yet. If I don't see one in a few days, then I will give them another call to get an update. I think it's kind of strange how they are handling this.