I have a DELL AXIM X5 which has worked perfectly with Microsoft ActiveSync 3.x for a few years. I recently installed ActiveSync 4.1 and my connection fails to work.
[ACTIVESYNC DOWNLOAD SITE :
http://www.microsoft.com/downloads/details.aspx?FamilyID=4c254e3f-79d5-4012-8793-d2d180a42dfa&DisplayLang=en]
I get this error:
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Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer.
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I have tried working through some of the suggestions which are applicable. [see the Readme which can be downloaded using the link above]
I have tried disabling the firewall [zone alarm] when making a connection -doesnt make any difference. I have uninstalled 4 and reinstalled the previous version and it doesnt make any difference.
I understand that ActiveSync 4.x has some TCP/IP changes but I am not sure where I would change these.
I am using Windows XP with SP2
I am not using a USB hub
I dont know what else to try - please help?
